Saving money is no longer the top concern for corporations, rather, they are focused on increasing process efficiency, improving organizational flexibility and scalability, and supporting global growth. This forum will delve into how organisations can evolve to capture the full potential of GBS, identify outsourcing best practice, leverage emerging digital technologies and ultimately grow and expand internationally. The forum programme will cover a variety of topics from defining and delivering global business services, the impact of emerging digital technologies such as automation and robotics, data analytics for process excellence and the evolution of global talent strategies.

Agenda Events in this Track